Healthcare governance is defined as the C-suite working in concert with all other aspects of the organization to ensure that policies and procedures solve real-world problems, all while keeping a uniform and human-centered approach enterprise wide. Such oversight is part of the full spectrum of operations, checks, and balances called healthcare governance, risk management, and compliance (GRC). At an organizational level, healthcare governance also informs the playbook that administration uses to operate the business.

The benefit of “governance done well” is successful implementation of and adherence to policies and procedures at every level and for every role—and a patient and provider experience that’s exemplary across the healthcare enterprise.